sonuus User Forum

I have seen on the videos and other people on the forum talking about how great this is. I must have a faulty unit. How do I send it back for them to replace or fix?

I get double hits, no hits, wrong notes, wrong octave, latency. It's tuned as well as the human hand can tune it. Using an Ibanez GSR206, a six string, Cakewalk UM-1G USB MIDI Interface, Logic Pro 8, if that makes a difference. Have also used MIDI Monitor to look at messages and it confirms all thes...