Search found 1866 matches

by james
Thu Jun 06, 2019 9:00 am
Forum: Voluum™ Support
Topic: Loose pedal - can't tighten
Replies: 4
Views: 12900

Re: Loose pedal - can't tighten

Hi Matt,

That's good news, thanks for letting me know. If you have any other problems, just let us know and we'll do our best to help.
by james
Tue Jun 04, 2019 11:08 am
Forum: Voluum™ Support
Topic: Loose pedal - can't tighten
Replies: 4
Views: 12900

Re: Loose pedal - can't tighten

If the bolt is loosened too much, it may be possible to release it from it's captive position so that you can no longer tighten it. Perhaps this is what happened? The instructions to disassemble are indeed the same as the Wahoo, so it's easy to completely take it apart to fully service the unit. It ...
by james
Fri May 03, 2019 8:57 am
Forum: i2M musicport™ Support
Topic: instant selection of tones for midi
Replies: 7
Views: 19822

Re: instant selection of tones for midi

I've seen midi-ox show an out of memory error sometimes. It doesn't usually mean it has no memory, more likely that it has problems opening the device (8GB should be perfectly good enough). Try closing midi-ox, and closing other MIDI applications, then re-running midi-ox. Also check which devices mi...
by james
Fri May 03, 2019 8:55 am
Forum: i2M musicport™ Support
Topic: No MIDI notes or data playing or recording in Logic Pro X.
Replies: 1
Views: 10819

Re: No MIDI notes or data playing or recording in Logic Pro

I've only just seen this message, and realise it's quite old. Did you resolve this problem?
by james
Tue Apr 30, 2019 12:58 pm
Forum: Voluum™ Support
Topic: Voluum Sending Unwanted Midi CC
Replies: 2
Views: 11194

Re: Voluum Sending Unwanted Midi CC

In the desktop editor, on the "midi" tab, enable "send only 7-bit controller" under the expression pedal setting. By default, 14-bit MIDI controllers are sent to give maximum resolution. MIDI allows this by combining two controllers, one for coarse and one for fine adjustment. In...
by james
Mon Apr 29, 2019 6:45 pm
Forum: Voluum™ Support
Topic: SysEx messages through Voluum
Replies: 9
Views: 21716

Re: SysEx messages through Voluum

Thanks for the bump!

Unfortunately, we still haven't investigated this; other things have been higher priority. Do you need this for a specific application?
by james
Mon Apr 29, 2019 6:43 pm
Forum: Wahoo™ Support
Topic: bleed over from my Wahoo
Replies: 2
Views: 11622

Re: bleed over from my Wahoo

The sound is more obvious because of the high gain you have. The gate sound is normal. The Wahoo doesn't have a real gate, but closes the filter to reduce the noise. As the filter closes, you can hear the filter sweep from high to low. But I'm not sure why get this with the gate off too. Which prese...
by james
Tue Apr 23, 2019 7:56 am
Forum: Wahoo™ Support
Topic: Cannot download wahoo software
Replies: 1
Views: 10289

Re: Cannot download wahoo software

Please send me a PM with your email address and I will send it to you.
by james
Fri Apr 05, 2019 8:34 am
Forum: Voluum™ Support
Topic: Unreliable footswitch+thomann question-
Replies: 2
Views: 10394

Re: Unreliable footswitch+thomann question-

Sorry to hear about your footswitch. We should have a replacement we can send you. I'll send you a PM to get your details from you.

I'm not sure why Thomann don't have it in stock. It certainly wouldn't hurt if you can email them to ask about it. I will chase that up from our side too.
by james
Sun Mar 31, 2019 12:03 pm
Forum: Voluum™ Support
Topic: perhaps a bug
Replies: 20
Views: 116387

Re: perhaps a bug

I'll send you a PM and we can discuss the best plan off-line.