Firmware won't update

The i2M musicport™ MIDI Converter & Hi-Z USB Audio Interface

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solidguitar
Posts: 2
Joined: Thu Jul 17, 2014 11:56 pm

Firmware won't update

Post by solidguitar »

Hello,

Everytime I try to update the firmware for my i2M I get an error message immediately "Firmware Update Failed". I have tried using 1.0302 and 1.0301.
solidguitar
Posts: 2
Joined: Thu Jul 17, 2014 11:56 pm

Re: Firmware won't update

Post by solidguitar »

Thanks for the zero support. I am immediately returning this and purchasing Jam Origin software which does what this $140 piece of garbage is supposed to do.
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james
Site Admin
Posts: 1866
Joined: Fri Jun 06, 2008 8:12 pm

Re: Firmware won't update

Post by james »

Have you returned your i2M yet?

What computer and operating system are you using to do the update? You need to ensure you have the firmware updater installed, not just the editor, otherwise the firmware update can't be completed. Have you tried running the firmware updater on its own?

After you get "firmware update failed" does the i2M still function correctly? Can you run the editor and see what version of firmware is running on the i2M?
010hnoor
Posts: 1
Joined: Wed May 20, 2015 7:22 am

Re: Firmware won't update

Post by 010hnoor »

You need to ensure you have the firmware updater installed, not just the editor, otherwise the firmware update can't be completed.

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