TRACKING PROBLEMS
Posted: Sun Sep 03, 2017 9:54 pm
Hi,
I bought the sonuus G2M, and I can't figure out what is going on.
- I'm using a MIDI/USB cable, to connect with my computer, using MAX/MSP to receive MIDI info.
- I must say I used the same cable to connect my keyboard and works perfectly. So the bug is not on cable, nor PC.
- I tried using the tone control of my guitar on zero, to filter harmonics, and continues the same problem.
- Battery is new.
- I know g2m is monophonic, so I'm playing carefully in order to send just ONE note each time, very slowly.
The interface that receives and shows the MIDI note number I'm actually playing, changes quickly, is very very unstable, and rarely detects the note I'm sending from the guitar. If this happens, changes so rapidly that makes sonuus unuseful. It keeps changing as a random behavior, It seems that sonuus is not tracking the note correctly.
A friend of mine have the same G2M, he says that works perfectly.
I'm thinking my product is not working correctly, and all tests I made prove I'm not doing nothing wrong, and the midi/usb cable is perfectly right.
What can I do? Thomann.de (where I bought) says that they can't change because more than 14 days passed since the purchase date. I asked for a friend in germany to get the sonuus for me (I'm in Brazil), so ... I'm really sad!
Thanks.
I bought the sonuus G2M, and I can't figure out what is going on.
- I'm using a MIDI/USB cable, to connect with my computer, using MAX/MSP to receive MIDI info.
- I must say I used the same cable to connect my keyboard and works perfectly. So the bug is not on cable, nor PC.
- I tried using the tone control of my guitar on zero, to filter harmonics, and continues the same problem.
- Battery is new.
- I know g2m is monophonic, so I'm playing carefully in order to send just ONE note each time, very slowly.
The interface that receives and shows the MIDI note number I'm actually playing, changes quickly, is very very unstable, and rarely detects the note I'm sending from the guitar. If this happens, changes so rapidly that makes sonuus unuseful. It keeps changing as a random behavior, It seems that sonuus is not tracking the note correctly.
A friend of mine have the same G2M, he says that works perfectly.
I'm thinking my product is not working correctly, and all tests I made prove I'm not doing nothing wrong, and the midi/usb cable is perfectly right.
What can I do? Thomann.de (where I bought) says that they can't change because more than 14 days passed since the purchase date. I asked for a friend in germany to get the sonuus for me (I'm in Brazil), so ... I'm really sad!
Thanks.