Hi,
I'm new to this forum. I purchased an i2M back in 2013, then due to various circumstances like a move, new job, etc, I never got around to using it. I'm finally trying to do so. I play sax. I have updated the firmware to the latest version available, as well as the Desktop Editor software. I know this thing is supposed to be very plug and play out of the box, but I'm having serious issues with mine. I have connected the audio in to an aux send on my Mackie mixer, and adjusted the gain accordingly. When I try playing either soft synths on my MacBook Pro, or using a Kenton USB MIDI Host directly into my Fantom XR, I get totally unusable noise. It will trigger a note, but then the note hangs and won't stop playing. It only tracks about every 3rd or 4th note that I play. Playing very deliberately and with distinct articulation and cut off of notes makes no difference. I tried resetting it to factory settings, but that made no difference. I also reloaded the latest firmware, and that didn't help. I connected it via USB to my Mac and tried it with Mainstage, and also tried it through my Kenton USB MIDI Host direct to hardware, and that didn't help either. I'm beginning to think this unit is dead. And since it's going on a 4 year old purchase I'm out of luck with getting it replaced. If anyone can think of something I should try, I'd love your insight on my problem. Otherwise, I'll probably chuck it in the trash and forget about it, or just buy a new one and test it immediately upon arrival.
Thanks,
Doug