USB fails to recognise it
Posted: Wed Nov 26, 2014 2:49 pm
Well I'm hugely disappointed I've just received the i2M musicport, I've plugged it into my pc using the usb cable in glows red and I get the message unrecognised usb device. I've tried this on both my Win7 desktop and my Win8.1 laptop. I get the same message as both simply do not recognise the device and the software can't see the musicport.
The error message from Win 8.1
"The last usb device you connected to this computer malfunctioned and windows cannot recognize it."
so the plug and play isn't working and it looks as if the device is faulty.
Is there a technical support email or phone number I can't see one?
I either want a refund or a replacement ie one that works.
The error message from Win 8.1
"The last usb device you connected to this computer malfunctioned and windows cannot recognize it."
so the plug and play isn't working and it looks as if the device is faulty.
Is there a technical support email or phone number I can't see one?
I either want a refund or a replacement ie one that works.